LOST, STOLEN OR DAMAGED MEMBERSHIP CARDS

Please notify the Italian Didactic Centre as soon as possible if your membership card has been lost, stolen or damaged. Please allow 7 working days for the replacement and posting of your membership card.

CHANGE OF CONTACT DETAILS

Please notify the Italian Didactic Centre of any changes of contact details as soon as possible to ensure your membership record is updated accordingly.

HOW TO BORROW

Present your current membership card when borrowing items to ensure prompt service. Please comply with borrowing limits and with the due date requirements.

OVERDUE ITEMS

Late return of items means that you have violated your agreement. It also causes other borrowers and the Resource Centre aggravation and inconvenience.

If for any reason it is impossible to return your items, please advise the Italian Didactic Centre before the due date but keep in mind that all members are expected to return the items borrowed before the due date to avoid any follow up action.

RETURNING ITEMS

All returns will be made at the Italian Didactic Centre in the returns box, only during business hours.

ITEMS CLASSIFICATION RESTRICTIONS

Our Resource Centre items do carry specific ratings, subsequently those items are restricted to borrowers that do not correspond with the classification restriction categories. These categories apply to a majority of items in the resource centre for instance films including videos and DVDs, computer games, some publications, television, radio, the Internet and music.

Please be aware that borrowers must follow the classification categories and use the Resource Centre facilities in an appropriate manner in compliance with the classification restriction categories.

LOST OR DAMAGED ITEMS

All items in the Resource Centre are expensive to replace. Please be aware that it is the borrowers' responsibility to return the items in original condition and will be asked to pay for lost or damaged items.

USAGE AND HANDLING OF ITEMS

CARE TIPS FOR CD'S, CD ROM'S AND DVD'S

·        When removing the disc from the case press the button at the centre of the disc with your forefinger and the disc will pop up.

·        Use your thumb and forefinger to pick up the disc and remove it for play.

·        Always store the disk in its protective case when not in use.

·        Keep disc away from sun and extreme heat.

·        If you must clean disc with a damp lint free non abrasive cloth.

·        Do not use circular motions when cleaning.

·        Wipe disc using straight motions from the inside hole to the outer edge.

·        Never remove the disc by prying its outer edges.

·        Bending the disc can damage material stored on it.

CARE TIPS FOR ALL TYPES OF CASSETTES

·        Please rewind after use.

·        Do not use pause button.

·        Do not handle tape in any way.

·        Do not expose tape to excess heat or moisture.